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Privacy Policy

How we collect, use, and protect your information.

Brook Mays Music Company (“we,” “us”) respects your privacy. This policy explains what we collect and how we use it when you shop with us online or in store.

Information we collect

  • Contact and account details you provide (name, email, phone, addresses)
  • Order and payment information needed to fulfill your purchase
  • Site usage data (pages viewed, device/browser) via cookies and analytics

How we use it

  • To process orders, rentals, repairs, and lesson sign-ups
  • To provide customer support and account management
  • To improve our website and, with your consent, send marketing you can opt out of anytime

Cookies & analytics

We use cookies and analytics (including Google and Meta) to understand site usage and improve your experience. You can manage preferences through our cookie banner and your browser settings.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (payment processors, shipping carriers) and as required by law.

Your choices

You may request access to or deletion of your information, and you can opt out of marketing at any time. Contact sales@brookmays.com or see our SMS consent details for text messaging.

This page is a general summary and may be updated. For specific questions, contact us.