Warranty
How warranties work on instruments and gear, and how we help.
Manufacturer's warranty
Instruments and gear are covered by the manufacturer's warranty. Warranty terms — including what's covered and for how long — are set by each manufacturer and vary by brand and product. We recommend keeping your receipt and any included warranty documentation.
How we help
Brook Mays and H&H Music are here to help you make the most of your coverage. We can help facilitate manufacturer warranty claims and, when a repair is the right path, our certified technicians offer in-house repair services. Learn about repairs →
Questions about coverage
Because specific warranty terms are determined by the manufacturer, we always recommend confirming the details for your particular product. Not sure where to start? Call (800) 637-8966 (Hablamos Español) or email usand we'll point you in the right direction.