Manage My Rental
Handle payments, request service, and manage your rental account.
Already renting an instrument? Use this page to make a payment, request repairs or maintenance, check your rental status, or make changes to your agreement.
What can you do?
- Make or schedule a rental payment
- Request repairs or maintenance under your coverage plan
- Check your rental agreement and payment schedule
- Upgrade or downgrade your plan
- Extend your rental period
- Inquire about buying the instrument (rent-to-own equity)
- End your rental and return an instrument
How to manage your account
For account access, payment options, and service requests, call our rental specialists at (800) 637-8966. You can also visit any of our 13 Texas store locations to handle rental matters in person.
Make a payment
See make a payment for payment options and how to set up automatic payments.
Request repairs
Most rental plans include maintenance and repair coverage. Bring your instrument to any Brook Mays or H&H Music location for service under your coverage. Our technicians will inspect the instrument and handle repairs at no additional cost (for covered items).
Questions about your rental?
Contact us anytime — our rental team is ready to help with account questions, payment arrangements, or service requests.